Clear your browser cache and cookies: Cached data and cookies can sometimes cause login issues.If there is a service issue, you may need to wait until it is resolved before you can access your account. Check for any service disruptions: Visit the Outlook Service Status page () to check if there are any known service disruptions or outages affecting Outlook or Hotmail.Once your identity is verified, you can set a new password for your account. You may be asked to provide information such as your recovery email address or phone number associated with the account. Follow the prompts to verify your identity and reset your password. Reset your password: On the Outlook/Hotmail login page, click on the 'Forgot my password' or 'Can't access your account?' link.Pay attention to capitalization and special characters. Double-check your email address and password: Ensure that you are entering the correct email address and password for your Outlook or Hotmail account.
